In recognition of Utilities United Against Scams Day on November 15, FirstEnergy Corp. (NYSE: FE) is providing utility customers with safety tips and a reminder to remain vigilant against scam and fraud activity.
“We take our customers’ safety and security very seriously,” said Gary W. Grant, vice president of customer service for FirstEnergy Utilities. “Through our website, social media outreach, newsletters and participation in industry efforts such as Utilities United Against Scams Day, we continue working to educate customers about scam activity and help them avoid falling victim to con artists who are posing as representatives of our company.”
Scam artists impersonating utility employees target their victims through door-to-door visits, phone calls, and electronic communications. In one of the most common schemes, these criminals will try to instill fear that power will be disconnected if the victim does not immediately provide a payment – often using a prepaid card or money transfer service.